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[Information] Considering server maintenance and server upkeep.

Introducing the main contents of server maintenance and upkeep, as well as the benefits of implementing them!

The operation of servers that store IT systems and data plays an important role in supporting the organization's business. When it comes to continuously operating precise machinery stably, it is essential to perform server maintenance and upkeep at the appropriate timing. This document introduces the importance of server maintenance and upkeep, common troubles, and measures to prevent them. [Contents (partial)] ■ Considering server maintenance and upkeep ■ What is server maintenance? ■ Main contents of server maintenance and upkeep ■ Benefits of implementing server maintenance and upkeep ■ Common troubles *For more details, please refer to the PDF document or feel free to contact us.

  • Other server related
  • Server maintenance service

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[Spot Maintenance Case] Confirmed signs of HDD failure during on-site investigation.

After our spot maintenance (per-call maintenance), we provide a six-month operational guarantee!

During a site survey for maintenance, we confirmed that there was an HDD error in the Toshiba IA server (PC server) MAGNIA 3500, and we received a request for replacement repair. Fortunately, we had the necessary parts in stock, so we quickly provided a quote and received the order. After scheduling, we visited two days later to perform the replacement, and the work, including rebuilding, was completed in just under an hour. To ensure safe operation in the future, we also established a maintenance contract for another device afterward. Depending on the model and installation location, we always strive to respond with a sense of urgency. If you notice any signs of failure, please feel free to contact Brave Computer. [Case Overview] ■Industry: Medical Institution ■Maintenance Target Installation Location: Nihonmatsu City, Fukushima Prefecture ■Manufacturer: Toshiba ■Target Device: MAGNIA 3500 *For more details, please refer to the PDF document or feel free to contact us.

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【EOSL Maintenance Case】Are the third-party maintenance options limited?

This is an example of proposing several types of driving patterns, taking into account the budget.

We received an inquiry stating that the manufacturer cannot extend maintenance. We would like to introduce a case of EOSL maintenance in the financial industry. Before using Get It, there were concerns about the differences between manufacturer maintenance and third-party maintenance, particularly regarding urgent repairs. Since the product was difficult to obtain and had limited stock, the costs exceeded the initial budget. However, by honestly explaining the reasons, we were able to gain the customer's understanding and reassurance, leading to their request. [Case Overview] ■ Customer Industry: Finance ■ Manufacturer: Hitachi ■ Target Equipment: HA8000/RS220 AM2, HA8000/RS220 DM1, GQ-SGV00EL108RP, HA8000/TS10-h LM1 ■ Maintenance Content: 24/7 onsite maintenance ■ Maintenance Period: 5 months *For more details, please refer to the PDF document or feel free to contact us.

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  • Server maintenance service

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Third-party maintenance case: Fukushima Prefecture. On-site support is also available in the Tohoku area!

We have numerous consultation achievements based on updates to the electronic medical record system! Our in-house engineers, who have knowledge and experience, will provide support.

You are currently using equipment that is out of maintenance or nearing the end of its maintenance period, and you have contacted us to consider third-party maintenance. It seems that the person in charge has recently taken on their role and has been gathering information in light of future updates to the electronic medical record system. You mentioned that you consulted with several other companies besides ours, but the proximity of the Tohoku Technical Center as a maintenance base and the ability to provide on-site support were decisive factors in your decision to contract "interim maintenance" for HP and Fujitsu equipment. Although there was a few months of consideration from the initial contact to the contract, we received positive feedback that our sales representative was very supportive and provided thorough assistance, even when there were unclear points. Our company trains employees not only in engineering but also in sales to be able to handle multi-vendor support. To resolve the concerns of the system administrators, we will conduct detailed hearings and then provide maintenance proposals. 【Case Overview】 ■Industry: Medical Institution ■Location of Maintenance Target Equipment: Date County, Fukushima Prefecture ■Target Models: ML350 Gen9 / PRIMERGY TX1310 M1

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[Technical Column] Scope of Maintenance for Huawei Servers

We quickly verified the compatibility of the Huawei server and you adopted it!

We received an urgent inquiry from the SIer regarding the maintenance support for Huawei servers, and we conducted an internal verification. Although the period was short, about 10 days, we clarified the scope of maintenance through investigation and verification, and shared it with E/U. <Currently, the series for which maintenance support is available> Fusion Series Tecal Series (Excluding system boards) Our company, which has many engineers from the original manufacturer’s maintenance company, can provide rapid responses. We will strive to meet our customers' requests to the fullest extent. In the future, Brave Computer aims to expand the range of models eligible for "bridging maintenance" (third-party maintenance) and will continue to support the stable operation of our customers' hardware. Please feel free to inquire about manufacturers/models not listed in the maintenance contract performance equipment list. *For more details, please download the materials or contact us.

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